Technical Outerwear Specialists • Since 1992

Frequently Asked Questions

Everything you need to know about ordering, shipping, and returns.

💱 What currency are prices shown in?

Prices are displayed in your local currency at checkout. All duties and taxes are included — no hidden fees or surprise charges at delivery

📦 When will my order ship?

Orders ship within 24 hours. Delivery takes 4-7 business days worldwide. Remote and rural areas may require additional transit time. You will receive a tracking number by email once your order ships.

🚚 How long does shipping take?

We ship worldwide with free express shipping on every order:

• USA, Canada, UK: 4-7 business days
• Australia, Poland: 5-8 business days
• Remote & rural areas: May require additional transit time

We deliver to both street addresses and PO Boxes worldwide. All orders include full tracking.

💸 Are duties and customs fees included?

Yes — all duties and taxes are included in your purchase price for