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Return Policy

Return Policy:

Return / Exchange Instructions

Email us at sales@shebangusa.com with the following information:

    • Order number
    • Specify if you are requesting a return or exchange
    • First and last name
    • Mailing Address
    • Phone number
    • What you are returning and why

General Return Policy: 

An unwanted product can be returned within 30 days of delivery for a refund.

If you would like to exchange your purchase (e.g. for a different item size), you may do so within 30 days of delivery. To be eligible for a return for refund or exchange, your item(s) must be:

  • unused and in the same condition that you received it. 
  • in its original packaging with the original hang tag 

• Shipping charges are not refundable unless the merchandise is defective or the incorrect merchandise was sent. For defective merchandise, please provide photo

• ALL AUTHORIZED RETURNS MUST BE SENT BACK WITHIN 15 DAYS

Once your return has been received, we will exchange your item or credit your original form of payment. Once your return is delivered, Please allow 3-4 days for your return to be processed.