Integritetspolicy
Last updated: September 30, 2026
This Privacy Policy explains how The Whole Shebang Inc., operating the ELORA and u2wear brands ("we," "us," or "our"), collects, uses, and shares your personal information when you visit or buy from www.u2wear.com (the "Site"), buy our products on other marketplaces, or contact us (together, the "Services").
By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.
1. Information We Collect
Information you give us:
- Contact details: name, email address, phone number, and shipping and billing addresses.
- Order details: items purchased, order history, returns, and exchanges.
- Communications: messages you send us by email, chat, text, or through a marketplace.
- Marketing preferences, if you sign up for our emails.
Payment information: Payments are processed by our payment providers (such as Shopify Payments, Shop Pay, and PayPal). We do not see or store your full card number.
Information collected automatically: When you visit the Site, we and our partners collect device and usage information, such as your IP address, browser type, pages viewed, referring website, and approximate location, using cookies, pixels, and similar technologies.
Information from third parties: We may receive information from Shopify, payment processors, shipping carriers, marketplaces (such as Amazon), and advertising and analytics partners (such as Google and Meta).
2. How We Use Your Information
- To process, ship, and deliver your orders, and to handle returns, exchanges, and refunds.
- To communicate with you about your order and respond to your questions.
- To send marketing emails if you have opted in. You can unsubscribe at any time using the link in any email.
- To show you relevant ads and measure how our ads perform.
- To operate, secure, and improve the Site, and to prevent fraud.
- To comply with legal, tax, and accounting obligations.
3. How We Share Your Information
We share personal information only as needed to run our business:
- Service providers: Shopify (our e-commerce platform), payment processors, email and customer-service tools, and IT providers.
- Fulfillment and shipping partners: Our products ship from our fulfillment center in China. Your name, shipping address, phone number, and order contents are shared with our fulfillment partner and with the carriers that deliver your package (for example, 4PX, USPS, Canada Post, Royal Mail, and other local carriers).
- Advertising and analytics partners: Such as Google and Meta, which may collect information through cookies and pixels on the Site.
- Professional advisors: Such as accountants and lawyers.
- Legal and safety: When required by law, or to protect our rights, customers, or others.
- Business transfers: In connection with a sale, merger, or reorganization of our business.
We do not sell your personal information for money.
4. Targeted Advertising and Your Choices
Under some US state privacy laws, using advertising cookies and pixels to show you ads on other websites may be considered "selling" or "sharing" personal information. You can opt out of this by:
- Emailing us at sales@shebangusa.com with the subject "Do Not Sell or Share";
- Turning on the Global Privacy Control (GPC) signal in your browser, which we honor; or
- Adjusting your cookie settings in your browser.
5. International Transfers
We are based in the United States, and our fulfillment center is in China. Your information may be processed in the United States, China, and other countries where our service providers operate. Where required by law, we take steps to protect your information when it is transferred.
6. How Long We Keep Your Information
We keep personal information for as long as needed to fulfill your orders, provide customer service, and meet our legal, tax, and accounting obligations, and then delete or anonymize it.
7. Your Rights
Depending on where you live (including California and other US states, the European Union, the United Kingdom, Canada, and Australia), you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate information;
- Delete your information;
- Receive a copy of your information;
- Opt out of marketing, targeted advertising, or the "sale" or "sharing" of your information;
- Object to or restrict certain uses of your information; and
- Withdraw consent where we rely on your consent.
To make a request, email sales@shebangusa.com. We may need to verify your identity before responding. We will not discriminate against you for exercising your rights. If you are in the EU, UK, Canada, or Australia, you may also contact your local data protection authority.
8. Security
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
9. Children
The Services are not intended for children under 16, and we do not knowingly collect their personal information. If you believe a child has given us personal information, please contact us and we will delete it.
10. Third-Party Websites
The Site may link to other websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy from time to time. We will post the updated version on this page and change the "Last updated" date.
12. Contact Us
The Whole Shebang Inc.
7209 Lancaster Pike, Suite 4-1014
Hockessin, DE 19707
United States
Email: sales@shebangusa.com
Phone: +1 (212) 302-4133